All of our items are 100% authentic. We have a rigorous authentication process that includes verifying the authenticity of all items before they are listed on our website.

You can contact our customer service team by email at contact@therenewedluxecollection.com or by phone at +34672050020

Yes, we offer a 5% discount for first-time buyers. Sign up for our email list to receive your discount code.

All our items come beautifully wrapped.

No, we are an online-only store for the moment.

We accept Visa, Mastercard, American Express, and PayPal.

We are committed to protecting your privacy. Please see our privacy policy for more information on how we collect, use, and disclose your personal information.

Yes, we offer repairs and restoration services for all Chanel handbags. Please contact our customer service team for more information.

We offer a 14-day return policy on all items purchased online or in-store. Items must be returned in their original condition with all tags attached. Please contact our customer service team to initiate a return.

We are always looking for high-quality Chanel handbags to add to our collection. Please contact our customer service team for more information on how to sell your bag to us.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the shipping carrier's website.

Orders are typically processed within 1-2 business days.

Yes, we offer international shipping to select countries. Please see our shipping page for a list of countries we ship to.

Shipping costs vary depending on the destination and the size of the order. You can calculate the shipping costs for your order during the checkout process.

By using our website, you agree to our terms of use. Please see our terms of use page for more information.